LONDON (Reuters) -British banks Lloyds and Barclays on Monday apologised to customers who suffered service outages over the past 48 hours, the latest in a string of such disruptions in recent years as lenders push their customers to bank online.

Barclays has issued an apology to its customers following technical issues that disrupted services and payments over the weekend. The bank has confirmed the outage has been rectified and that any payments delayed due to the IT problem in recent days have now been processed.

Halifax and Lloyds customers are also told to contact their bank directly to request compensation. They can do so via phone, the bank’s online live chat service, or by visiting a branch. If you are not happy with the compensation offer, then your next step is to contact the Financial Ombudsman Service.

UK regulators are in close contact with Barclays Plc after a IT problem left thousands of customers locked out of their accounts for several days, according to people familiar with the matter.

Barclays previously stated affected customers were viewing outdated balances and payments were not being displayed. A Barclays spokesperson said after services returned to normal