CEO says the move ‘has the potential to drive a new era of growth for Workday,’ but there are concerns about customer service during the transition.

Workday has announced plans to cut 1,750 jobs. The cuts amount to 8.5% of the Pleasanton-based HR and employee management platform’s total workforce. According to an open letter from Workday CEO Carl Eschenbach addressed to “Workmates,

Workday said on Wednesday it will cut around 1,750 jobs, or 8.5% of its current workforce, as the human capital management firm invests heavily in artificial intelligence to counter a softer macroeconomic environment.